Your room phone, mobile
Guests call the front desk, concierge or any department straight from their own smartphone — exactly like dialing from the room, from anywhere.
The guest app built for hotels & resorts
Your Hotel. In Your Guest's Pocket.
Guestedly turns every registered guest's smartphone into their room phone — branded with your logo, pre-loaded with your concierge, room service, valet and amenities, and activated with a single QR scan at check-in. On the property or out exploring the city, your guests are always one tap away.
- iOS, Android & Windows
- No hardware to install
- Fully branded to your property
QR scannedAccount activated
ValetCar ready in 5 min
Designed for every kind of hospitality property
- Boutique Hotels
- Beach Resorts
- Casino Resorts
- Golf & Spa Resorts
- Business Hotels
- Multi-Property Groups
Why Guestedly
The room phone stays in the room. Your guests don't.
Today's guests spend most of their stay away from the room — at the pool, in the spa, at the tables, in the restaurant or out discovering the city. Yet the most direct line to your team is still bolted to a nightstand.
Guestedly takes that line with them. Every request, question and booking flows straight to the right department, wherever your guest happens to be.
The in-room phone
- Only works inside the room
- Generic handset, no branding
- Guests hunt for extension numbers
- Missed calls when guests are out
- Costly hardware and maintenance
Guestedly
- Works anywhere on property — and beyond
- Your logo, colors and voice
- Every department pre-loaded, one tap
- Chat & calls reach guests on their phone
- Runs on the device guests already carry
From check-in to check-out in four simple steps
No new hardware, no complicated onboarding. Guests download once from their app store, and your QR code does the rest.
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01
Download the app
Guests install the free Guestedly app from the Apple App Store, Google Play or the Microsoft Store — before arrival or in the lobby.
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02
Scan the QR at check-in
Your front desk hands over a unique QR code with the room key. One scan securely links the guest to your property and their stay.
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03
Your branded app appears
Instantly the app transforms with your logo, colours and welcome message, and every hotel contact and amenity is populated automatically.
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04
Auto-deactivates at check-out
Access stays live for the length of the stay and switches off automatically when the guest departs — secure by design, with zero staff effort.
Everything your room phone did — and everything it never could
A complete guest communication tool, powered by the proven Xbabble communications platform.
Real-time guest messaging
Two-way chat lets guests send requests in seconds and lets your team reply, confirm and follow up without playing phone tag.
One-scan QR activation
A unique QR code issued at check-in activates the account and ties it to the guest's stay. No passwords, no sign-up forms.
Bespoke hotel branding
Your logo, colours, imagery and welcome message load the moment the code is scanned, so the app feels like your own.
Auto-populated contacts
Concierge, room service, valet, spa, pool house, casino host — every department appears in the guest's directory automatically.
Stay-length access
Access is valid only while the guest is registered and deactivates automatically at check-out, protecting your staff lines.
On property & on the go
Whether guests are poolside or across town, they stay connected to your team for directions, reservations and help.
Announcements & offers
Push welcome notes, event reminders, happy-hour specials and spa promotions directly to in-house guests.
iOS, Android & Windows
Native availability across all major platforms means every guest can participate, whatever device they travel with.
White-label by design
One app download. Your brand, front and centre.
Guests download Guestedly once. The moment they scan your check-in QR code, the app loads your custom logo, brand colours and property details — a bespoke guest app without the cost and delay of building, publishing and maintaining one yourself.
- Custom logo, colour palette and welcome imagery
- Property-specific directory, menus and hours
- Separate branding for each property in your portfolio
- Update content any time — no app store resubmission
Tap a property to see the app re-brand instantly:
Every amenity, one tap away
Scan the QR code and your property's complete contact directory appears instantly. You choose which departments to show — and update them whenever you like.
Front Desk
Late check-out, billing and general help
Concierge
Reservations, tickets, tours and local tips
Room Service
Order in-room dining from anywhere on site
Valet
Request your car before you reach the lobby
Pool House
Cabanas, towels and poolside service
Casino
Host services, tables and player rewards
Spa & Wellness
Book treatments and check availability
Housekeeping
Fresh towels, turndown and amenities
Restaurants & Bars
Tables, menus and opening hours
Golf & Activities
Tee times, lessons and excursions
Kids Club
Programmes, sign-ups and schedules
Maintenance
Report an issue and track the fix
Fully configurable per property — add, remove or rename any department.
Beyond the room
Poolside, ringside or across town — still your guest
As long as they are a current registered guest, Guestedly keeps your team in their pocket. Book a dinner table from the beach, ask the concierge for directions from a museum, or have the valet waiting on the way back from a show. (Data or Wifi Required)
Anywhere on property
Pool, spa, casino floor, golf course, conference wing.
Out on their travels
Reach the hotel from the city, the airport or an excursion.
Only for registered guests
Access ends automatically when the stay ends.
Connected anywhere during the stay
A better guest experience that pays for itself
Guestedly is a guest-experience upgrade and an operational tool in one — built to lift satisfaction, ancillary revenue and staff efficiency.
Grow ancillary revenue
Make room service, spa bookings, dining and casino offers effortless to order from anywhere — and promote them at the right moment.
Lift guest satisfaction
Faster answers and frictionless requests translate into happier guests, stronger reviews and more repeat stays.
Streamline operations
Requests route directly to the right department, reducing front-desk call volume and missed messages.
Strengthen your brand
A bespoke, branded app experience without the six-figure cost of custom development and app-store upkeep.
Secure by design
QR-based activation tied to the reservation and automatic check-out deactivation keep access limited to current guests.
Scales with your portfolio
Launch one property or fifty, each with its own branding and directory, all managed from one place.
1
QR scan to activate
3
Platforms: iOS, Android & Windows
0
Hardware to install
24/7
Guest connectivity during the stay
One app. Every major platform.
Guests download Guestedly free from their usual app store. Your QR code activates it — and your branding takes over.
The technology
Powered by Xbabble
Guestedly is built on Xbabble, our communications application. Xbabble handles the calling, messaging and secure account management behind every conversation, so your guests get dependable, crystal-clear communication and your team gets a single, reliable channel.
Video Calling
Real-time Video Calls between devices
Voice calling
Reach any hotel department over Wi-Fi or mobile data.
Private Instant messaging
Fast two-way chat with read status and history.
Secure provisioning and calling
Time-bound accounts activated and retired by QR.
Live configuration
Branding and directories update over the air.
Crestron Control Integration
Integrates with Crestron Systems
Conference Calling
Video conference capable
A bespoke guest app for every size of property
Every plan includes the Guestedly app on iOS, Android and Windows, QR activation and automatic check-out deactivation. Pricing is tailored to room count and features.
Boutique
For independent and boutique hotels
Custom quote
- Branded guest app (logo & colours)
- QR check-in activation
- Auto check-out deactivation
- Up to 8 department contacts
- Guest messaging & calling
- Email support
Most popular
Resort
For full-service hotels and resorts
Custom quote
- Everything in Boutique
- Unlimited departments & amenities
- Announcements & promotions
- Room service, spa & dining flows
- Staff dashboard & reporting
- Priority support
Enterprise
For casino resorts and hotel groups
Custom quote
- Everything in Resort
- Multi-property branding
- PMS & system integrations
- Casino host & VIP workflows
- Dedicated success manager
- Custom SLA
Questions from hotel owners & managers
How do guests get the app?
Guests download the free Guestedly app from the Apple App Store, Google Play or the Microsoft Store. There is nothing to configure — the app stays neutral until they scan your property's QR code.
How does the QR code activation work?
At check-in your front desk issues a unique QR code linked to the guest's stay. Scanning it activates their account, loads your hotel's branding and populates your contact directory and amenities automatically.
What happens when the guest checks out?
Access is tied to the registered stay. When the guest checks out, their Guestedly access to your property deactivates automatically, so only current guests can reach your staff lines.
Can the app really carry our own branding?
Yes. Each property has its own logo, colour palette, welcome message and directory. Guests see your brand — not ours — from the moment they scan.
Which departments can we include?
Any you like: front desk, concierge, room service, valet, housekeeping, pool house, spa, restaurants and bars, casino host, golf, kids club, maintenance and more. You can add, rename or remove departments at any time.
Does it work when guests leave the property?
Yes. As long as they are a current registered guest and have a data or Wi-Fi connection, guests can call or message your team from anywhere on their travels.
Do we need new phones or hardware?
No. Guestedly runs on the smartphones guests already carry and is powered by the Xbabble communications platform, so there is no in-room hardware to buy or maintain.
What is Xbabble?
Xbabble is our communications application that powers Guestedly's calling, messaging and secure account provisioning.
How long does it take to launch?
Because guests use the existing Guestedly app, there is no app-store submission for your property. Once your branding and directory are configured, you can begin issuing QR codes. Contact us for a timeline tailored to your property.
Give every guest a direct line to your hotel.
See Guestedly carrying your brand in a personalised 20-minute demo.