Your room phone, mobile
Guests call the front desk, concierge or any department straight from their own smartphone — exactly like dialing from the room, from anywhere.
Features
Guestedly gives every registered guest a direct, branded line to your property — calling, messaging, an auto-populated amenity directory and timely announcements, all from their own smartphone.
Everything your room phone did — and everything it never could
A complete guest communication tool, powered by the proven Xbabble communications platform.
Real-time guest messaging
Two-way chat lets guests send requests in seconds and lets your team reply, confirm and follow up without playing phone tag.
One-scan QR activation
A unique QR code issued at check-in activates the account and ties it to the guest's stay. No passwords, no sign-up forms.
Bespoke hotel branding
Your logo, colours, imagery and welcome message load the moment the code is scanned, so the app feels like your own.
Auto-populated contacts
Concierge, room service, valet, spa, pool house, casino host — every department appears in the guest's directory automatically.
Stay-length access
Access is valid only while the guest is registered and deactivates automatically at check-out, protecting your staff lines.
On property & on the go
Whether guests are poolside or across town, they stay connected to your team for directions, reservations and help.
Announcements & offers
Push welcome notes, event reminders, happy-hour specials and spa promotions directly to in-house guests.
iOS, Android & Windows
Native availability across all major platforms means every guest can participate, whatever device they travel with.
White-label by design
One app download. Your brand, front and centre.
Guests download Guestedly once. The moment they scan your check-in QR code, the app loads your custom logo, brand colours and property details — a bespoke guest app without the cost and delay of building, publishing and maintaining one yourself.
- Custom logo, colour palette and welcome imagery
- Property-specific directory, menus and hours
- Separate branding for each property in your portfolio
- Update content any time — no app store resubmission
Tap a property to see the app re-brand instantly:
Every amenity, one tap away
Scan the QR code and your property's complete contact directory appears instantly. You choose which departments to show — and update them whenever you like.
Front Desk
Late check-out, billing and general help
Concierge
Reservations, tickets, tours and local tips
Room Service
Order in-room dining from anywhere on site
Valet
Request your car before you reach the lobby
Pool House
Cabanas, towels and poolside service
Casino
Host services, tables and player rewards
Spa & Wellness
Book treatments and check availability
Housekeeping
Fresh towels, turndown and amenities
Restaurants & Bars
Tables, menus and opening hours
Golf & Activities
Tee times, lessons and excursions
Kids Club
Programmes, sign-ups and schedules
Maintenance
Report an issue and track the fix
Fully configurable per property — add, remove or rename any department.
The technology
Powered by Xbabble
Guestedly is built on Xbabble, our communications application. Xbabble handles the calling, messaging and secure account management behind every conversation, so your guests get dependable, crystal-clear communication and your team gets a single, reliable channel.
Video Calling
Real-time Video Calls between devices
Voice calling
Reach any hotel department over Wi-Fi or mobile data.
Private Instant messaging
Fast two-way chat with read status and history.
Secure provisioning and calling
Time-bound accounts activated and retired by QR.
Live configuration
Branding and directories update over the air.
Crestron Control Integration
Integrates with Crestron Systems
Conference Calling
Video conference capable
Give every guest a direct line to your hotel.
See Guestedly carrying your brand in a personalised 20-minute demo.